Privacy Policy

Who Are We?

We are People Reflekt.

Legal Name: Reflekt
Trade Name: Reflekt

Registered Address:
Floor No.: Floor No 4
Building No./Flat No.: Flat No 8
Name Of Premises/Building: Sai Niwas
Road/Street: Near Sai Baba Mandir
Nearby Landmark: Near Sai Baba Mandir
Locality/Sub Locality: Rasta Peth
City/Town/Village: Pune
District: Pune
State: Maharashtra
PIN Code: 411011

Introduction

This Privacy Policy describes how People Reflekt (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you visit www.peoplereflekt.com (the “Site”), make a purchase, or otherwise interact with us (collectively referred to as the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined here, we request that you do not use the Site or our Services.

Information We Collect

The information we collect depends on how you interact with People Reflekt.

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect personal details such as:

Name
Email address
Phone number
Billing address
Shipping address
Payment confirmation details

If you create an account, we may collect login credentials and other information necessary to maintain account security.

When you reach out to customer support, we collect the information you choose to share in your communication.

Information Collected Automatically

We also automatically collect certain information when you browse or interact with our Site. This may include:

IP address
Device type
Browser information
Pages visited
Time spent on the Site
Other technical data

We use cookies and similar technologies to collect this information and improve your browsing experience.

Information From Third Parties

In some cases, we may receive information from third-party service providers such as:

E-commerce platforms
Payment processors
Shipping partners
Analytics providers
Marketing partners

These third parties collect and process information on our behalf to help us operate our business efficiently.

How We Use Your Information

We use your personal information to provide and improve our Services. This includes:

Processing payments
Fulfilling orders
Arranging shipping
Facilitating returns or exchanges
Communicating with you about your purchases or account

Your information may also be used to:

Respond to inquiries
Provide customer support
Enhance website functionality
Detect and prevent fraud
Ensure the security of our Services

With your consent, we may send promotional emails, product updates, or marketing communications. You can opt out of receiving promotional messages at any time by using the unsubscribe link in our emails.

Even if you opt out of marketing communications, we may still send essential communications related to your orders or account.

Cookies and Tracking Technologies

Like most modern websites, we use cookies and similar tracking technologies to operate and improve our Site.

Cookies help us:

Remember your preferences
Understand how users interact with our Services
Enhance website performance
Improve personalization

You can manage or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the Site.

How We Share Personal Information

We may share your personal information with trusted third-party service providers who assist us in operating our business, including:

Payment processors
Logistics partners
IT support providers
Analytics services
Marketing platforms

These partners are required to use your information only as necessary to perform services on our behalf.

We may also disclose information:

If required by law
To comply with legal obligations
To enforce our terms and policies
To protect our rights, property, and safety, or that of our users

In the event of a business transfer, merger, or restructuring, your information may be transferred as part of the transaction.

We do not sell your sensitive personal information.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

Provide our Services
Comply with legal requirements
Resolve disputes
Enforce our agreements

Your Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

Accessing your personal information
Correcting your personal information
Updating your personal information
Requesting deletion of your personal information
Withdrawing consent where processing is based on consent
Opting out of marketing communications

To exercise your rights, please contact us using the details provided below.

We may require verification of your identity before processing certain requests.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.