Shipping Policy

This Shipping & Return Policy applies to all orders placed on the official website of People 
Reflekt (“we,” “us,” or “our”). 
All orders are shipped from our warehouse in Pune through registered courier partners to the address provided at the time of checkout. 
Orders are dispatched within 3 (three) business days: 
● For prepaid orders: after confirmation of payment 
● For Cash on Delivery (COD) orders: after confirmation of the order 
Delivery timelines typically range from 5–7 business days from the date of dispatch.
Orders placed between 9:00 AM – 6:00 PM (Monday to Saturday) are processed within standard timelines. Orders placed outside these hours, or on Sundays/public holidays, may require an additional business day for processing. Deliveries are made between 9:00 AM – 6:00 PM, Monday to Saturday. 
As per applicable regulations, an invoice copy will be included with every shipment, including orders marked as gifts. 
All deliveries require a signature upon receipt. If you are unavailable, you may authorize a family member, colleague, or neighbor to receive the package on your behalf. People Reflekt will not be responsible for packages signed for by an alternative recipient. 
We are not responsible for damage reported after delivery. Any claims for shortages or 
damages must be reported to our customer care team within 24 hours of delivery, along with clear images of the product and packaging. 

Order Status & Support 
To track your order, please use the tracking details shared via your shipping confirmation email. 

Order Changes & Cancellations
If you wish to modify or cancel your order, please contact us within 3 hours of placing the 
order. Once an order has been dispatched, it cannot be cancelled. 
In case of successful cancellation within the allowed timeline: 
● A 2.5% payment gateway fee will be deducted from prepaid orders. 
● The remaining amount will be refunded to the original payment method within 7–10 
working days, subject to your bank’s processing timelines. 
For COD orders, cancellations must be requested before dispatch. 

For assistance, you may contact our Customer Care team: 
+91-87936 96647 / +91-97662 70701 / peoplereflekt@gmail.com 
(Monday to Saturday, 9:30 AM – 5:00 PM IST) 
Please keep your order confirmation number handy for quicker support.